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Hospitality-driven property maintenance for Short Term Rentals

Maintenance Automation

We're passionate about your property and bookings’ revenue. We use property-specific data, work order history, 24 months of booking and revenue data, and renter feedback forums to create a customized property health plan that enhances renter satisfaction, boosts property manager performance, and increases revenue.

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24/7 care and
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Testimonials

  • They provide everything you need to keep your homes not only functioning but flourishing. With their sophisticated technology, friendly staff and quality work, I know that our homes, guests and clients are well taken care of. I can count on them in a pinch if needed and to help us manage our home health from a long term perspective. They take care of everything from emergency calls to routine maintenance while keeping our guests and our business in mind. I don’t know how a short term rental business could survive without Mend.


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  • Huge endorsement for Thomas Mills and his team at Mend. They saved the day for us “again” with an emergency service call today that was completely covered by their maintenance contract. I encourage everyone to take a close look at their program.

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  • When a guest backed into my garage door, mend came to my property quickly and had the damaged door fixed within just a few hours of me making the call. This was a life saver for me as I had guests arriving that same day. I wouldn’t have been able to get such a quick turnaround repair from another repair company. This service was a huge help and saved me from a major disruption to my guests and my business.

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  • What a blessing to be with a business like yours that has integrity. It would be impossible for me to maintain my property myself living halfway around the world. Thank you for helping me maintain my property with such honesty and my interests in mind.

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  • I logged into the Mend portal and I’m already feeling so thankful and excited about what the future holds! Thank you so much for taking care of the “closed” work orders. Amazing!

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MEND

Mend Request

You can submit work orders at any time. To submit a work order, simply text the complete details to +1 (629) 299-1012 or call 615-544-6363 for urgent requests.